How to set up your Direct Debit

Understanding Charges

Paying by Direct Debit is simple, convenient, safe and secure – the Direct Debit Guarantee protects you against any incorrect payments and ensures that you get your money back if a mistake is made.


As part of the terms of your equity loan, paying by Direct Debit is also a requirement.

To set up a Direct Debit:

• Download the direct debit form, (this includes the Direct Debit Guarantee)
• Complete and sign the form.
• Return it to us either by email or by post to the address at the top of the form.