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The mortgage administration service provided by Metropolitan's Housing Options Plus team is being transferred to a new service provider during August.

Please click here for further details.

Help & Advice

FAQs, our glossary of key terms and other useful information can be found here.


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We always appreciate feedback to help us improve our service, use the form below to give us yours and don't forget to include your contact information if you'd like a response.

Office Opening Hours

Our office opening hours are 10am to 12:30pm and 1:30pm to 4pm, Monday to Friday.


Target Servicing Limited are taking over the servicing of your equity loan from 15 August 2016.

Please use the Target Customer Information Pack after 15 August 2016.

Please note: New Tariff of Charges will be in place as of this date.